Privacy Policy

1 Introduction

Welcome to Sundarban Bengal Adventure. We respect your privacy and are committed to protecting the personal data you share when booking wildlife tour packages, hotel/resort accommodations, or river boat safaris with us.

2 Information We Collect

To process Sundarban tour reservations and mandatory forest department permits, we may collect:

• Personal Details: Full name, age, gender, address, and nationality.
• Contact Information: Phone number, WhatsApp number, and email address.
• Government ID Proofs: Aadhaar card, Voter ID, or Passport (mandatory for Sundarban Tiger Reserve & Forest Department entry passes).
• Payment & Billing Data: Transaction references and payment status (we do not store raw debit/credit card or net banking credentials).

3 How We Use Your Data

Your details are strictly used for:

• Issuing forest entry permits, guide allocations, and boat clearances.
• Resort and hotel check-in arrangements.
• Sending booking vouchers, itinerary updates, and safety alerts.
• Emergency medical response and communications during the trip.

4 Data Protection & Third-Party Sharing

We do not sell, rent, or lease your personal information to third-party advertisers. Your information is shared only with:

• West Bengal Forest Department & local administrative authorities for statutory clearances.
• Partner resorts and boat service crews directly involved in executing your itinerary.
• Secure, PCI-compliant payment gateways for processing booking transactions.

5 Contact Us Regarding Your Privacy

If you have any questions or wish to update or erase your personal information from our records, please contact our support desk:

• Phone / WhatsApp: +91 83920 72408
• Company: Sundarban Bengal Adventure